She is responsible for global talent strategy and customer experience

Vicki Walia

Chief Talent & Capability Officer, Prudential Financial, New York, USA

Why you should listen

Vicki Walia leads teams in-charge of Talent Acquisition and ensures Prudential’s employees are ready for the Future of Work. She is responsible for an integrated global talent strategy for Prudential’s 49,700 employees with an eye to the employee and customer experience.

Vicki is also an expert in spotting technological trends that are good investments for high-net-worth and retail investors having worked at investment firm AllianceBernstein as Head of Digital Strategy and Innovation. .

She was also the firm’s Director of Talent Management & Diversity, responsible for the implementation of talent development initiatives and for leading the firm’s inclusion initiatives.

Meet Vicki at Worldwebforum where she is a McKinsey Breakout Sessions Speaker.

About Prudential Financial

Prudential Financial (NYSE:PRU) was founded on the belief that financial security should be within reach for everyone, and for over 140 years, we have helped our customers reach their potential and tackle life’s challenges for now and future generations to come. Today, we are one of the world’s largest financial services institutions, offering individual and institutional clients a wide array of financial products and services. With operations in the United States, Asia, Europe and Latin America, we are known for delivering on our promises to our customers, and are recognized as a trusted brand and one of the world’s most admired companies.

We also have one of the most recognized and trusted brand symbols: The Rock®, an icon of strength, stability, expertise and innovation. We measure our long-term success on our ability to deliver value for shareholders, meet customer needs, and attract and develop the best talent in our industry. We offer an inclusive work environment where employees can develop to their full potential, and give back to the communities where we live and work.


Vicki A. Walia is Chief Talent and Capability Officer at Prudential, where she is responsible for leading a COE that integrates work on talent management and organizational capability.

Prior to joining Prudential, Walia was Head of People at Moody’s Analytics where she created the Human Capital strategy and oversaw the global HRBP team supporting nearly 6,000 employees. She joined Moody’s from AllianceBernstein (AB) where she held firm leadership roles in marketing, leading the Human Resources function on an interim basis, Talent, Diversity & Inclusion and a business partner role.

In partnership with the firm’s senior leadership, she led the effort to develop and ensure execution of the people agenda. Her final role at AB was the Head of Digital Strategy and Innovation, leading a firm-wide initiative to develop business strategies that harnessed trends in technology, regulation, and the delivery of investment services to enhance and differentiate existing service offerings.

She joined AB in 2007 from Development Dimensions International (DDI), where she worked with clients on projects related to assessment, selection and leadership/executive development.

Walia has made a number of professional and scientific presentations at the annual meetings of the Society for Industrial and Organizational Psychology, Academy of Management and Global Business Forum. She has been an adjunct professor at Montclair State University, where she taught courses on organizational behavior, and research methodology. Walia holds a BFA in music from York University and an MS and PhD in industrial and organizational psychology from Alliant International University.