Opportunities of Digitalization in Healthcare are huge, tangible impact has been small so far. Other industries have experienced massive shifts in value and impressive improvements in customer satisfaction.

Since this very often happened in conjunction with the emergence of digital platforms and ecosystems, the question is: How will the platform tsunami with a “winner takes most”-momentum hit a highly fragmented industry with 10.000s of individual care providers? Is healthcare ready for the digital ecosystems and how will they emerge?



Lothar Thiele

Associate Vice President for Digital Transformation, ETH Zurich

While the next generation of “digital natives” might regard new health technologies and data transparency as the “seamless backbone of society,” the current generation faces a data tsunami. Information is flooding in at an unprecedented rate and the receding wave presents a potentially devastating risk to personal safety and privacy. At the same time, advances in health research and technology serve society Improving quality of life on multiple levels.

At the WORLDWEBFORUM, ETH Zurich uses its digital platform to showcase the latest health technologies and to foster discussion and learning surrounding the important ethical principles of digitalizing health related data. It highlights Both the complexity and potential connections, while providing on interactive playground to explore questions, ideas, and solutions.

Stefan Biesdorf B&W

Stefan Biesdorf

Partner, McKinsey & Company
Session 1
Big (Target) Picture

We examine why eHealth initiatives have failed in the past and how digital health will avoid the same challenges. We outline the technical and economical requirements as well as regulatory implications to build the digital infrastructure to bring digital innovation to healthcare. We will create scenarios about who is going to be the best owner(s) for a digital health infrastructure of the future, be it national or pan-national.

Session 2
Hybrid Care Pathways

Online shopping hasn’t (and will likely never) make offline shopping irrelevant. The same is likely to happen in healthcare: There will be a co-existence between traditional care delivery and digital care delivery. However, so far, we don’t see how those “hybrid care pathways” will be built. The builders of the “SmartCities” are looking at healthcare and are willing to develop care pathways of the future in a “zero based design mode”. We plan to conduct interviews and describe the necessary changes to make hybrid care pathways work.

Session 3
Data Ethics in Healthcare

Healthcare has always been a “data rich”-industry but struggled with the enormous level of fragmentation of IT systems and standards. Thus, pooling large amounts of data for research purposes has mostly remained an unmet dream. Digital health start-ups are now generating a “new class of data”, i.e., sensor and/or patient generated data. This data is different from the data provided by doctors and nurses. Not only is the level of fragmentation lower, but this data can be shared in real time and thus enable new interaction models – digital and non-digital – between patients and doctors.

Session 4
Panel: The Market Paradoxon of Digital Health

Digital health care faces a puzzling situation: On the demand side we find in surveys and analyses of patient interests one common global theme, that patients want to be more actively involved into the management of their care. On the supply side, we see that there are 10.000 of health start-ups with amazing innovative ideas to deliver better care and improve patients’ lives. And there is significant benefit. Our recent research indicates that for Germany alone there is an economic potential from digital health of EUR 34 bn. How comes that there is no market given existing demand & supply and an overall economic benefit?








ZURICH, JANUARY 16-17, 2020



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