What do I have to do today to be successful tomorrow?

Driving sustainable growth is at the top of every CEO’s agenda, but the path to success has shifted. Customer loyalty has been upended by new technologies. To survive in today’s world of disruption, a new business strategy is required.

Close the gap between people and brands

Matching expectation and reality

Make consumers happy – by unlocking sustained growth

Continuously adapting to customer needs

TRACK CHAIR

GET TO KNOW OUR LIVING BUSINESS EXCELLENCE

Thomas D. Meyer

Senior Country Managing Director, Accenture Switzerland
Thomas D. Meyer’s focus areas are the development of functional and technical architectures in business models, information systems, management of large, complex and international transformation programs.

‘80% of brands believe they deliver great consumer experiences. Only 8% of consumers agree’

There is a new set of expectations that companies must meet – today’s customers demand more authenticity, more transparency, more responsiveness, more information than ever before.

So how do we close that gap between people and brands, between expectation and reality, and make consumers happy – by unlocking sustained growth and continuously adapting to customer needs to achieve hyper-relevance.

Speakers

THOMAS A. MÜLLER

GENERAL MANAGER, FJORD, EALA
 

Eco Moliterno

CCO, Chief Creative Officer, ACCENTURE INTERACTIVE, SÃO PAULO, BRASILIEN
 

NIKKI MENDONCA

GLOBAL PRESIDENT, ACCENTURE INTERACTIVE OPERATIONS, NEW YORK, USA
 

JACK RAMSAY

Global Lead Accenture Digital Delivery, Frankfurt am Main, germany
 

Thomas Ruck

Managing Director, Accenture Interactive, zurich, Switzerland
 

SCHEDULE 2019

DAY 1

Thursday, Jan 17, 2019

15:05
15:15
15:25
15:35
15:45
15:55
Living Business
Living Business

BREAK

16:10
16:20
16:30
16:40
16:50
17:00
Living Business
Living Business

DAY 2

Friday, Jan 18, 2019

08:00
08:10
08:20
08:30
08:40
08:50
Living Business
Living Business

BREAK

10:20
10:30
10:40
10:50
11:00
11:10
11:20

ZURICH, JANUARY 17/18, 2019

7TH ANNUAL MEETING

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